I have a small office and I was looking for furniture to add in here so guests can sit down. I found this loveseat and it was perfect, it can be transformed into a bed for little kids, it has cup holders and even removable side pillows. I was impressed with the quality of it and the shipping. The box came in a small box and I was shocked how is this possible. I opened it up and to my surprise they managed to pack the pillows and all the tools with the wooden legs in two of the cushions, underneath zippered up in a secret storage area. I actually liked the secret storage as I can hide more then ever before in my office. I do like the firmness, and it's a pretty firm couch, I do wish there was a little more cushion! Regardless of that it's a great piece of furniture and a great addition to my home office.